Friday, November 10, 2006

Orange Wanadoo email problems solution

France - Checking the first square bracket IP address shows your own IP address, and this can then be checked to see if it has been spamblocked.

The IP addresses of your computer are 83.202.167.228 and 83.199.241.187 and these are supplied to you on the fly each time you connect to the internet via your ISP Orange Wanadoo from a range owned by them. Some of these IP addresses have been spamblocked by some servers around the world. If you go to DNS Stuff or Open RBL (Open Realtime Black List) you will find a slot to put in your IP address to find out if it might be blocked.

Neither of the addresses above have been blocked by Spamcop, but http://dnsbl.net.au/lookup/ says:
'Please standby. Looking up many dnsbl services now ...
83.202.167.228 YES LISTED BY sorbs.dnsbl.net.au --> see http://dnsbl.sorbs.net/
83.202.167.228 YES LISTED BY t1.dnsbl.net.au --> see http://dnsbl.net.au/t1/
BAD .... Listed on : 2 dnsbl services'

So both those addresses are listed by some spamblockers. My own IP address 213.166.75.29 says:
'Please standby. Looking up many dnsbl services now ...
Great!!! .. Not Listed on any dnsbl services that we monitor or use.'

So this is the problem that you are having with emails you send via your Wanadoo IP addresses. It is also possible that Wanadoo's own techies use spamblockers on their own mailservers which are blocking their own customers from sending out emails.

This problem has been going on for at least two years at Wanadoo. Considering you have until recently been sending spam, if you multiply this by tens of thousands, and then add in tens of thousands more infected and hijacked computers, it is not surprising that Wanadoo's addresses have been blocked.

The reason the problem is intermittent is twofold. Firstly the blockers will unblock after a few days and then reblock because the spam keeps coming. Secondly your computers will sometimes hook up on a blocked IP address and sometimes hook up on a clear IP address.

The reason it is blocking emails relayed to you via your web site from being resent as far as I can see must be because Wanadoo's own techies have used standard spamblocking software that has blocked your own IP addresses because they have been sending spam.

There are two solutions: change your ISP. Or ask Orange Wanadoo for fixed IP addresses for both you and BCA. Then clean those IP addresses and never use them to send spam. Also make sure that your Microsoft PC's do not get hijacked by spammers by keeping them locked down. The simplest solution would be to change them all to Macs.

Hope this is useful.

To find your IP address send yourself an email, then view the long headers, then go to the lowermost IP address in square brackets which is [83.202.167.228] in the header files below.

'Received: (qmail 9340 invoked from network); 8 Nov 2006 10:11:24 +0000
Received: from smtp19.orange.fr (HELO smtp-msa-out19.orange.fr) (80.12.242.18) by salvoweb.com with SMTP; 8 Nov 2006 10:11:24 +0000
Received: from [192.168.1.11] (ACaen-152-1-43-228.w83-202.abo.wanadoo.fr [83.202.167.228]) by mwinf1917.orange.fr (SMTP Server) with ESMTP id 107D21C00096 for ; Wed, 8 Nov 2006 11:11:23 +0100 (CET)'

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